Overview

Last updated: 31/01/2026

Welcome to KERU. These Terms & Conditions apply to your use of our website and any purchases made through it. By accessing our site or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our website.

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1. About Us

This website is operated by KERU, a fashion brand based in the United Kingdom. References to “we”, “us”, or “our” are to KERU.

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2. Use of Our Website

You agree to use this website for lawful purposes only. You must not:

• misuse the website or its content

• attempt to gain unauthorised access to the site or its systems

• use the site in a way that disrupts or damages its functionality

We reserve the right to restrict or terminate access if these Terms are breached.

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3. Products & Availability

All products are subject to availability. We reserve the right to limit quantities, discontinue items, or update product information at any time without notice.

We make every effort to display products accurately; however, colours, textures, and fit may vary slightly due to photography, lighting, and individual screen settings.

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4. Pricing & Payment

All prices are shown in the applicable currency and include VAT where required by UK law. Prices may change at any time, but changes will not affect orders already confirmed.

Payment must be received in full before an order is accepted. We accept payment methods made available at checkout.

​We may offer payment options through third-party providers such as Klarna. When choosing these options, additional terms and conditions apply and are provided by the relevant payment provider. We are not responsible for the terms of any third-party payment agreements.

 

5. Orders & Contract Formation

Placing an order constitutes an offer to purchase. A legally binding contract is formed only when we send an order confirmation email.

We reserve the right to refuse or cancel any order, including but not limited to cases of suspected fraud, pricing errors, or stock availability issues.

 

6. Shipping & Delivery

We ship worldwide. Shipping costs and estimated delivery times are displayed at checkout.

Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs clearance, or events beyond our control.

International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer unless otherwise stated.

 

7. Returns & Refunds

Our Returns Policy forms part of these Terms & Conditions and is available on our website.

In accordance with UK Consumer Contracts Regulations, customers located in the UK and EU may have the right to cancel their order within 14 days of receiving goods, subject to eligibility and exclusions outlined in our Returns Policy.

 

8. Intellectual Property

All content on this website, including but not limited to images, designs, logos, text, and graphics, is owned by or licensed to KERU.

You may not copy, reproduce, distribute, or use any content without our prior written consent.

 

9. User Content

If you submit content to our website (including reviews or messages), you grant us the right to use, reproduce, and display such content for legitimate business purposes.

 

10. Limitation of Liability

Nothing in these Terms limits or excludes our liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.

To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential losses arising from your use of this website or purchase of our products.

 

11. Privacy

Your personal data is handled in accordance with our Privacy Policy, which explains how we collect, use, and protect your information.

 

12. Governing Law

These Terms & Conditions are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

 

13. Changes to These Terms

We may update these Terms & Conditions at any time. Any changes will be posted on this page and take effect immediately.

 

14. Contact Us

For questions regarding these Terms & Conditions, please contact us via the details provided on our Contact Us page.